GP Practice Website Modernisation · Case Study
Sorrel Bank Medical Practice
A practical demonstration of how an established GP practice website can be transformed into a clearer, more accessible patient experience — with a dedicated console to help staff keep information up to date.
This is a GP & Healthcare Support Services Group demonstration website, shown alongside the practice’s existing website with permission. It is not presented as a completed live migration.
The transformation
See the difference
The existing site brings together extensive patient information, announcements and navigation. Our redesigned demonstration prioritises the everyday tasks patients need to complete, while retaining access to important practice information.
A busy homepage with many competing notices, graphics and links.
Clear patient actions, prominent practice details and organised service information.
Designed around patients and staff
What the redesign demonstrates
Find services faster
Prominent routes to appointments, prescriptions, contact details and opening hours.
Clearer patient guidance
Better-organised online services, self-help advice and important announcements.
Responsive design
A structured layout designed to work across desktop, tablet and mobile screens.
Visible practice alerts
Important notices can be highlighted without dominating every part of the homepage.
Practice information in one place
Contact information, locations, staff and services can be managed through the Practice Console.
Ongoing control
Staff have dedicated tools to manage opening hours, news and patient communications.
Behind the website
More than a visual redesign
The GPSSG Practice Console provides a central dashboard for routine website and patient communication tasks, without requiring staff to edit complex page layouts.
A dedicated Practice Console
The demonstration dashboard brings together practice details, opening hours, patient alerts, news, staff, services and locations.
Staff can see the areas available to them and navigate directly to common tasks.
Opening hours made easier to manage
Staff can enter morning and afternoon sessions, record closures and extended access information, and preview how opening times will appear on the website.
The example also demonstrates different presentation styles for opening hours.
A closer look at the original
Why structure matters
A long dropdown illustrates how navigation can become difficult to scan.
Text-heavy information provides an opportunity for clearer, more scannable presentation.
Your practice could be next
Ready to modernise your GP practice website?
We can help you plan a clearer website, move existing content and make routine updates easier for your team.